TERMS AND CONDITIONS OF SALE AND DELIVERY

 

In order to place an order in the BODEGAS MÁS QUE VINOS online shop, it is essential to accept the following terms and conditions:

IDENTIFICATION

The General Terms and Conditions contained in this document are applicable to all commercial transactions carried out through the online shop https://www.bodegasmasquevinos.com/, whose owner is BODEGAS MÁS QUE VINOS , with registered address at Camino de Los Molinos s/n 45312 Cabañas de Yepes - Toledo, with Tax Identification Number B45509775.

For the purposes of this document, the contact telephone number is +34 925 122 281 and the contact e-mail address is mqv@bodegasmasquevinos.com.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The intellectual and industrial property rights (including, but not limited to: trademarks, logos, texts, photographs, icons, images, as well as the graphic design, source code and other software elements contained in the online shop https://www.bodegasmasquevinos.com/, are property of BODEGAS MÁS QUE VINOS or of the companies representing and manufacturing the products offered. Therefore, they are subject to intellectual and industrial property rights protected by Spanish and international legislation.

Without the prior written authorisation of BODEGAS MÁS QUE VINOS or, where appropriate, of the representative or manufacturer of the product that holds the rights, it is not allowed to use, reproduce, transmit, manipulate, as well as any use that exceeds a normal and necessary use for the visit of the web page and the use of the services offered.

Access to the products supplied does not imply on the part of BODEGAS MÁS QUE VINOS any waiver, transfer or total or partial assignment of the rights derived from the intellectual and industrial property, nor does it grant rights of use, alteration, exploitation, reproduction, distribution or public communication of these contents without the prior and express written authorisation of the respective owners of such rights, without prejudice to the right to view and obtain a private security copy of said contents, provided that said right is exercised in accordance with the principles of good faith and provided that the intellectual and industrial property of the holder of said rights is kept unaltered, that it is used for non-commercial purposes and exclusively for the user's personal information.

The responsibility derived from the use of materials protected by the intellectual and industrial property rights contained in this page will correspond exclusively to the user.

PURPOSE AND ACTIVITY

BODEGAS MÁS QUE VINOS through its online shop https://www.bodegasmasquevinos.com/, is dedicated to the sale and distribution of wines with designation of origin.

UPDATE OF THE WEBSITE REGARDING CONTRACTING

BODEGAS MÁS QUE VINOS reserves the right to make modifications and updates on the Products, prices, promotions and other conditions contained in https://www.bodegasmasquevinos.com/.

BODEGAS MÁS QUE VINOS , within its means, tries to ensure that the information offered in the website is accurate and free of typographical errors. In case of any typographical error, beyond the control of BODEGAS MÁS QUE VINOS , it will be immediately corrected. If a customer decides to make a purchase based on such an error, BODEGAS MÁS QUE VINOS will immediately inform him/her about the error, and both parties will be able to cancel the purchase without any cost as long as the existence of the error is justified.

LANGUAGE AND DURATION OF THE CONTRACT. MINIMUM CONTRACTING AGE

Regardless of the possible translations of the section of these general conditions of sale, the official language of the contract will always be the Spanish version.

The duration of the contract is understood as all the phases between the initial order request and the effective delivery of the ordered Products by BODEGAS MÁS QUE VINOS and the total payment of the agreed price by the customer.

According to article 1263 of the Spanish Civil Code, unemancipated minors and disabled persons cannot enter into distance sales contracts without the express consent of their parents or guardians.

By accepting these general conditions of sale, the Client declares that he/she is of legal age (at least 18 years old) and has the legal capacity to purchase the Products offered through https://www.bodegasmasquevinos.com/ and that he/she understands and understands the general conditions in their entirety.

According to Spanish national and regional regulations, the sale and dispensation of alcoholic beverages / tobacco products to minors under the age of 18 is prohibited. Consequently, our company will not accept as customers users who cannot prove that they are of legal age.

LEGAL GUARANTEE AND AFTER-SALES SERVICE

As a consumer and end user, the Customer of our online Shop has, in addition to the rights described herein, all legal rights under Spanish and European legislation relating to the sale of Products. We inform you that these legal rights can never be affected by these 'General Conditions of Sale'.

In any case of defective product, we inform you that according to the current regulations, the seller must proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, which will be free of charge for the consumer and end user. BODEGAS MÁS QUE VINOS will be liable for any lack of conformity within a period of two years from delivery. In the absence of evidence to the contrary, it will be presumed that the non-conformities that appear within six months after the delivery of the product, whether new or second-hand, already existed when the product was delivered, except when this presumption is incompatible with the nature of the product or the nature of the non-conformity.

The consumer and end user must inform the seller of the lack of conformity within two months of becoming aware of it. In the event that the consumer and user fails to notify the lack of conformity within two months, he shall be presumed liable for the damage or loss actually caused by the delay in such notification.

We have a professional team that attends to all the doubts and queries of our customers, taking charge of any incident, managing guarantees and repairs, etc. In our after-sales service we also have qualified staff that will provide technical advice and repairs of any of our products by contacting mqv@bodegasmasquevinos.com.

ACCURACY OF PRODUCT DESCRIPTION

Although it is our commitment to optimise the accuracy of any information regarding the characteristics, qualities, images, etc. of our articles published in this online shop, our company does not expressly guarantee the total accuracy, reliability or completeness of this information, which may sometimes be altered by differences in the configurations of the different types of browsers used to access our online shop.

In any case, if the customer considers that the product purchased does not correspond exactly to the article shown in the catalogue of our online shop, he/she may return it according to the terms and conditions described here (see section 'Returns and cancellations') without being able to claim any other damages or prejudices.

HOW TO BUY

Through the consultation of our website you can find information about our products by accessing our online shop through the "shop" icon on the home page of the website or through the icon wineries, where you can access to buy from each of the wines.

Once inside our online shop, you can access all our products, of which you will find information about their qualities, packaging and prices, directly or through the search engine. To select the desired product, you can access its file by clicking on its photo or name or directly by clicking on the buy button. In the product file you will find information about the characteristics of the product and you will be able to select brand and quantity. Then, when you select the wines, the total price of the selected article(s) appears, which will be added directly to the shopping cart, and you can then finalise the purchase or continue shopping. At any time during the process, we can go to our shopping cart from the icon on the header on the right.

Once the selection is complete, you can check the status of your cart (selected product, desired units, unit price, taxes to be added, subtotal and total purchases) and/or modify its contents, as well as "continue shopping".

When you consider the selection process completed, continue to the next step "Finalize Purchase", for billing and shipping the order and you can view its breakdown including taxes and shipping costs if applicable, as well as select the payment method, and finally click the button to place the order, after accepting the privacy policy and these general conditions of purchase.

PAYMENT METHODS

Payment by credit/debit card; Payment by Paypal; Google pay and Apple Pay.

See https://www.paypal.com/es/cgi-bin/webscr?cmd=xpt/Marketing/general/NewConsumerWorks-outside para conocer el procedimiento de comunicación segura de su información en la plataforma Paypal.<br />

The responsible for any transaction with payment cards through this payment gateway is BODEGAS MÁS QUE VINOS.

TRANSACTION SECURITY

https://www.bodegasmasquevinos.com/

uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorised access to data. To achieve these purposes, the user/customer agrees that the provider obtains data for the purpose of authentication of access controls.

All contracting processes or processes involving the entry of personal data (health, ideology,) will always be transmitted via secure communication protocol (HTTPS://) in such a way that no third party has access to the information transmitted electronically.

SHIPPING AND DELIVERY

Shipping and transport

The shipment will be made through transport to the address indicated at the time of placing the order, with the shipping costs that are indicated and confirmed in the order, within 2 to 6 working days from the time payment is confirmed.

  • We do not ship to the Canary Islands, Ceuta and Melilla.
    On the peninsula (shipping in 24-48 hours):
    Up to 50€ of purchase: shipping costs are 6.50€.
    Orders over 50€ free shipping.
  • In the Balearic Islands (shipping in 48-72 hours):
    Up to 100€ of purchase: shipping costs are 16.50€.
    Orders of more than 100€ free delivery

Delivery times:
If the product is in stock, the order will be shipped immediately to the delivery address indicated by the customer and delivered within 2 to 6 working days from the time the order is processed.

If there are any unforeseen circumstances in the delivery of the order, we will contact you via your email address, which we request when you make the purchase on the website, to find a solution.

Alternatively we could contact you by telephone or directly try a second delivery to the address provided. If it has not been possible to contact or deliver the product on the first or second visit, the customer will be responsible for contacting the carrier or Bodegas Más Que Vinos via email and will assume the additional costs that may involve subsequent deliveries.

Carriers
Más Que Vinos will choose the carrier it considers most appropriate to meet the delivery conditions and deadlines established.

In the event that one of the deadlines is modified, Más Que Vinos Customer Service will inform you, either by e-mail or telephone call, of the approximate delivery time for the total shipment of your order. Likewise, you will be kept informed of any variation that may arise from this deadline.

Orders will not be delivered to PO Boxes. We reserve the right to withhold delivery of orders with incorrect addresses. In any case we will contact you according to the data provided for any incident or doubt that may arise in the processing of your order.

Common system of value added tax of the European Union

In accordance with the provisions of Law 37/1992, of 28 December 1992, regulating this tax and European Directive 2008/8/EC, the transaction may be exempt or not subject to it depending on the purchaser's country of residence and the condition in which the purchaser acts (businessman/professional or private individual). Consequently, in some cases, the final price of the order may be altered from that shown on the website.

The price of the products marketed by Más Que Vinos includes Spanish VAT. However, the final price of your order may vary depending on the VAT rate applied to the order. For orders destined for other European Union countries, Spanish VAT will be deducted and the VAT rate corresponding to the country of destination will be applied. The final price will appear during the confirmation of your order and will reflect the VAT rate corresponding to the country of destination of the products.

RETURNS AND CANCELLATIONS

Right of withdrawal

We inform you that according to the current regulations on distance purchases, you have a period of 14 calendar days, counting from the date of delivery of the Products, to return them in the event that for any reason you are not satisfied with your order (According to art.68-79 of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws).

However, our company extends the withdrawal period to 30 calendar days at no additional cost to you.

In order for you to exercise your right to withdraw from the purchase, all returned products must be in perfect condition, otherwise the goods may suffer a depreciation. Specifically:

1) The product must be in the same condition in which it was delivered and must retain its original packaging and labelling.

2) The return to PALACIOS VINOS DE FINCA must be made using the same box or envelope used in the delivery or, failing that, in a similar format that guarantees the return of the products in perfect condition.

3) A copy of the proof of purchase and the delivery note of the products must be included inside the package, indicating the products returned and the reason for the return.

We inform you that all personalised articles are strictly excluded from the right of withdrawal by the customer.

To exercise your right of withdrawal you can contact us using the contact details that appear in the section below 'Cancellation of Purchases'.

Likewise, if you wish, you may exercise your right of withdrawal by filling in the following form and sending it by e-mail to mqv@bodegasmasquevinos.com , or by post to BODEGAS MÁS QUE VINOS , Camino de Los Molinos s/n 45312 Cabañas de Yepes - Toledo a communication with the following content:

 

Attention to: BODEGAS MÁS QUE VINOS

Name(s) of consumer(s):.......................................................

Order No.: .......................................................

Date order received: ........................ of .......... of 20....

Consumer's address:..................................................................................................................

Consumer's Tel. (optional):.....................

Consumer Email (optional):.....................

POSTAL CODE: ..........................,

City:................................................................,

Province:........................

At ...................................................., the ................... of .......................... of 20.....:

Signature (only if submitted on paper):)

 

We inform you that in the event that you exercise your right of withdrawal, the return shipping costs will be borne by you, although in no case may these costs be different from the shipping costs of the initial order.

Refund

The refund period is 14 calendar days from the communication of withdrawal, although this will only be made once the articles have been received and it has been verified that the user has not carried out any handling other than that necessary to establish the nature, characteristics and functioning of the articles.

Refunds will be made through the same payment method used to make the purchase and as soon as possible after the receipt and approval of the withdrawal request by BODEGAS MÁS QUE VINOS.

Cancellation of Purchases.

The user can cancel the purchase process as long as it has not been fully processed. In order to ensure such cancellation, it is advisable to contact BODEGAS MÁS QUE VINOS immediately by e-mail at mqv@bodegasmasquevinos.com or by phone, +34 925 122 281.

DATA PROTECTION

General information. In compliance with the provisions of the current regulations on Personal Data Protection, we inform you that your personal data will be processed by BODEGAS MÁS QUE VINOS , as the data controller, for the administrative, commercial and fiscal management of the orders placed through our online shop as well as for the commercial actions derived from the management of our customers.

We inform you that in compliance with current legislation on the protection of personal data, your data will be communicated to courier companies and other transport companies that will carry out the home delivery service on our behalf. Similarly, your data may potentially be accessed by our hosting and maintenance providers for our online shop. Our company will take all necessary measures to ensure that our suppliers comply with current data protection regulations regarding our customers' data.

Likewise, we inform you that unless legally required or with your express consent, BODEGAS MÁS QUE VINOS will not transfer your data to third parties other than those, if any, identified here.

 

You have the right to obtain confirmation as to whether BODEGAS MÁS QUE VINOS is processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary, as well as to exercise the other rights established by law as explained in the additional information. You may exercise the aforementioned rights under the terms established in the regulations in force by contacting BODEGAS MÁS QUE VINOS , Camino de Los Molinos s/n 45312 Cabañas de Yepes - Toledo tel. +34 925 122 281 , e-mail: mqv@bodegasmasquevinos.com .

 

You can also request additional detailed information on our data protection policy from the same contact details.

 

You can also consult our additional information on our website https://www.bodegasmasquevinos.com/.

 

Legal scope of use of customer e-mail addresses.

Customers, by registering as such and purchasing our products, will receive promotions by e-mail, as well as newsletters with information about new products. This service is subject to the provisions of article 21.2 of Law 34/2002, on Information Society Services and Electronic Commerce, amended by Law 32/2003, of 3 November, General Telecommunications Law, which authorises the sending of commercial communications by electronic means when there is a previous contractual relationship and products or services similar to those that were the object of the contract are advertised. However, all the commercial communications sent by BODEGAS MÁS QUE VINOS will be clearly identifiable as such through the reference "advertising" at the beginning of the message and will identify BODEGAS MÁS QUE VINOS as the entity responsible for the sending. Each mailing will provide a simple and free way for the recipient to unsubscribe from the e-mail commercial communications system.

 

APPLICABLE LEGISLATION

 

The commercial transactions carried out with BODEGAS MÁS QUE VINOS are subject to Spanish legislation.

 

Applicable laws:

Law 7/2017, of November 2, which incorporates into the Spanish legal system Directive 2013/11/EU, of the European Parliament and of the Council, of May 21, 2013, regarding the alternative resolution of disputes in matters of consumption.

Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16.

Regulation (EU) No. 524/2013 of the Parliament and of the Council of May 21, 2013

Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws

Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce and Law 32/2003, of November 3, General Telecommunications.

Law 7/96, of January 15, on the Regulation of Retail Trade (L.O. 2/1996, of January 15, Complementary to the Regulation of Retail Trade, Law 47/2002, of December 19, reforming Law 7 /1996 and Law 1/2010, of March 1, reform of Law 7/1996)

Law 7/1998 on General Contracting Conditions.

General Regulation EU 2016/679 on Protection of Personal Data and Free Movement of Data.

Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantees of Digital Rights.

How many legal provisions are applicable.

In case of conflict or disagreement in the interpretation or application of these General Conditions of Contract, the Courts or Tribunals that hear the matter will be those established by the applicable regulations regarding jurisdiction. However, the consumer is informed that in accordance with article 52.3 (''Territorial jurisdiction in special cases'') of Law 1/2000, of January 7, on Civil Procedure, when the rules of territorial jurisdiction over general jurisdiction and special cases do not apply to disputes arising from the exercise of individual actions by consumers or users, the court of their domicile or the corresponding court in accordance with articles 50 and 51 of the aforementioned shall be competent, at the choice of the consumer or user. Law.

 

In the event that the buyer is domiciled outside of Spain, both parties will submit to the Courts and Tribunals of LA RIOJA (Spain)>.

 

OBLIGATION OF BUSINESSES TO PROVIDE INFORMATION ABOUT ACCREDITED ENTITIES FOR ALTERNATIVE RESOLUTION OF CONSUMER DISPUTES (art.40, Law 7/2017, of November 2)

 

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform that can be used in any case of discrepancy, conflict, etc. between the consumer and our business. Access to said online dispute resolution platform is available at the following link: http://ec.europa.eu/consumers/odr/.”

In case of conflict or disagreement in the interpretation or application of these General Conditions of Contract, the Courts or Tribunals that hear the matter will be those established by the applicable regulations regarding jurisdiction. However, the consumer is informed that in accordance with article 52.3 (''Territorial jurisdiction in special cases'') of Law 1/2000, of January 7, on Civil Procedure, when the rules of territorial jurisdiction over general jurisdiction and special cases do not apply to disputes arising from the exercise of individual actions by consumers or users, the court of their domicile or the corresponding court in accordance with articles 50 and 51 of the aforementioned shall be competent, at the choice of the consumer or user. Law.

In the event that the buyer is domiciled outside of Spain, both parties will submit to the Courts and Tribunals of LA RIOJA (Spain)>.

OBLIGATION OF BUSINESSES TO PROVIDE INFORMATION ABOUT ACCREDITED ENTITIES FOR ALTERNATIVE RESOLUTION OF CONSUMER DISPUTES (art.40, Law 7/2017, of November 2)

The online dispute resolution platform can only be used by consumers residing in the EU. For more information about the process, you can consult the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES

ELECTRONIC BILL

With the acceptance of these General Conditions of Sale, the Client grants his consent to the seller to issue all billing derived from the transactions carried out and contracted through the use of this site according to the rules for Electronic Billing in Spain.